Last updated: August 10, 2026

This Shipping Policy describes how CL Tech Recycling LLC ("TechHaulers") processes and ships orders placed through our online store at https://shop.techhaulers.com.

1. Order Processing

1.1 Processing Time

Orders are processed within 1-3 business days of payment confirmation (Monday through Friday, excluding U.S. federal holidays). Orders placed on weekends or holidays will be processed the next business day.

1.2 Local Pickup

If you are in the Fort Mohave, AZ area, local pickup may be available at our facility. Select "Local Pickup" at checkout if offered. We will contact you when your order is ready for pickup. Please bring a valid ID and your order confirmation.

1.3 Order Confirmation

You will receive an order confirmation email immediately after placing your Order. A shipping confirmation email with tracking information will be sent once your Order has shipped.

1.4 Processing Delays

Processing may be delayed if:

• Additional payment verification is required.

• The shipping address does not match the billing address.

• The Order is flagged for fraud review.

• Products require additional testing or refurbishment before shipping.

2. Shipping Methods and Costs

2.1 Domestic Shipping (United States)

We ship to all 50 U.S. states. Shipping methods include:

Shipping costs are calculated at checkout based on package weight, dimensions, and destination. Some large or heavy items (e.g., monitors, desktops, servers) may incur additional shipping charges.

2.2 Free Shipping

We occasionally offer free standard shipping promotions on qualifying orders. Any active free shipping thresholds will be displayed at checkout. Free shipping promotions do not apply to expedited shipping or orders shipping to Alaska, Hawaii, or U.S. territories.

2.3 International Shipping

We currently do not ship outside the United States. This may change in the future.

2.4 Shipping to PO Boxes and APO/FPO Addresses

We can ship to PO Boxes via USPS. APO/FPO/DPO addresses are supported via USPS Priority Mail. Some large items may not be eligible for PO Box or APO/FPO shipping.

3. Carriers

We use the following carriers depending on package size, weight, and destination:

• USPS (Priority Mail, Ground Advantage)

• UPS (Ground, 2nd Day Air)

• FedEx (Ground, 2Day)

The carrier is selected at our discretion based on the most efficient and cost-effective method for your order.

4. Packaging

Products are packaged with appropriate protective materials to ensure safe transit. Refurbished and used electronics are packed in standard or custom packaging (not necessarily original manufacturer packaging unless noted in the product listing). We use recycled and recyclable packaging materials wherever possible, consistent with our commitment to the circular economy.

5. Tracking

Once your Order ships, you will receive an email with a tracking number and a link to track your package. You can also view tracking information in your account under "Orders."

6. Shipping Address Accuracy

You are responsible for providing an accurate and complete shipping address. If a package is returned to us due to an incorrect or insufficient address, we will contact you to arrange re-shipment. Additional shipping charges may apply. We are not responsible for packages delivered to an incorrect address provided by the customer.

7. Lost, Stolen, or Damaged Packages

7.1 Damaged in Transit

If your package arrives damaged, please:

1. Take photos of the damaged package and Product(s).

2. Contact us at info@techhaulers.com within 48 hours of delivery.

3. Retain all packaging materials for carrier inspection.

We will file a claim with the carrier and arrange a replacement or refund.

7.2 Lost Packages

If tracking shows your package was lost in transit, contact us and we will initiate a carrier trace. If the carrier confirms the package is lost, we will issue a full refund or send a replacement.

7.3 Stolen Packages (Marked Delivered)

If tracking shows your package was delivered but you did not receive it:

• Check with household members and neighbors.

• Look around your property and in mailboxes/porch areas.

• Contact the carrier directly for delivery details.

• File a report with local law enforcement if appropriate.

We are not responsible for packages stolen after delivery confirmation. We recommend using a secure delivery location.

8. Order Modifications and Cancellations

If you need to modify or cancel your Order, contact us at info@techhaulers.com as soon as possible. If the Order has not yet shipped, we will do our best to accommodate your request. Once an Order has shipped, it cannot be canceled or modified (see our Return Policy at https://shop.techhaulers.com/return-policy for return options).

9. Backorders and Out-of-Stock Items

Because our inventory is sourced from recycled and recovered electronics, items are often one-of-a-kind. If an item you ordered is no longer in stock (e.g., sold in-store, inventory error), we will:

• Notify you within 2 business days.

• Offer a similar replacement Product if available.

• Issue a full refund if no replacement is available.

10. Hazardous Materials

Some electronic products contain batteries (lithium-ion, etc.). We ship these items in compliance with all applicable U.S. DOT hazardous materials regulations and carrier requirements. Lithium batteries are packaged and labeled per IATA/DOT guidelines.

11. Contact Us

If you have questions about shipping, please contact:

CL Tech Recycling LLC (DBA TechHaulers) 5157 Lakewood Rd, Fort Mohave, AZ 86426 Phone: +1 928-371-7727 Email: info@techhaulers.com